Previous incidents
July 2026
No incidents reported
June 2026
Jun 18, 2026
1 incident
Calls not being picked up by our AI agent
Resolved
Resolved Jun 18, 2026 at 11:57pm UTC
Our vendor has rolled back a configuration change and we are noticing calls reaching our agent in a healthy manner. Apologies for the disruption
1 previous update
May 2026
May 21, 2026
1 incident
Degraded call performance
Resolved
Resolved May 21, 2026 at 6:46pm UTC
Normal call service has been restored, and the issue has been resolved. We will continue monitoring to ensure the service remains stable.
4 previous updates
May 12, 2026
1 incident
Degraded call performance
Resolved
Resolved May 12, 2026 at 5:01pm UTC
Provider has rolled back a bad deployment and we are seeing metrics return to healthy. We will keep monitoring
1 previous update