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Last updated on Apr 17, 2026 at 8:39am UTC

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Previous incidents

Apr 16, 2026

Degraded call performance

Downtime

Resolved Apr 16, 2026 at 4:24pm UTC

AI-agent call routing has been restored and the global bypass has been disabled. Call performance has returned to normal levels, with provider latency and error rates significantly improved.

We are continuing to monitor the restored AI-agent path before closing this incident.

2 previous updates
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